The Ronald McDonald House is a community living environment. Families work together to create an atmosphere that is safe, secure & provides comfortable lodging facilities for rest and rejuvenation. Staff work with families individually if either’s expectations are not being met. We are a team, and we appreciate your cooperation.
A dedicated staff and many HouseWarmer volunteers serve the Ronald McDonald House. Our home is inviting, warm and friendly. We encourage you to visit with us anytime about your needs or concerns.
Supplies Provided
You’ll need to bring very little for your stay at the Ronald McDonald House. We provide:
- Bed linens (be sure to bring “favorite” pillows, blankets, stuffed animals)
- Towels
- Paper products
- Cleaning supplies
- DVDs
- Children’s toys and books
- Cooking supplies (pots, pans, coffee makers and coffee, utensils)
Kitchen Facilities
Each family has access to kitchen facilities. Stoves, refrigerators, freezers, microwaves, cooking utensils and dishes are available.
On Sundays & Wednesdays, volunteer groups from the community sign up to cook and serve evening meals for the families in the community room. A schedule of the meals and menus is posted each week.
Transportation & Parking
Taxi Vouchers: A one-way taxi voucher is available to House guests on an as-needed basis. One voucher is available per day. The vouchers will take you to or from St. Mary’s Hospital, Methodist Hospital or Mayo Clinic. Vouchers can be picked up at the front desk.
Parking: Free parking is provided in a Mayo Clinic lot across 9th Avenue. One parking space is provided per family.
Shuttle: The Mayo Clinic Patient Shuttle is available Monday – Friday, 7:00 am – 5:00 pm on an as needed basis. It travels between St. Mary’s Hospital and Mayo Clinc.
Technology
Computers are available for your use in designated areas of the House. The computers have word processing software as well as internet. Wireless internet is available in common areas of the House.
A fax machine and copier are available in the office for your use 8:00 AM to 9:00 PM. Faxes can be received at (507) 252-2160.
Family Programs & Resources
The Ronald McDonald House program team offers many activities and programs for family enrichment and support. Our Family Activity Coordinator schedules events and outings both at the Ronald McDonald House and around our community. We provide program staffing during the hours families are here at the house, later afternoons, evenings and weekends. These programs maximize existing resources and build collaborations with the community.
Physical Fitness Opportunities
A pass to the Rochester Area Family YMCA is available for families during their stay at the Ronald McDonald House.